The responsibility of the Company is strictly limited. As a tour operator, the Company organizes, promotes, and sells tour programs consisting of certain travel services, including surface, air, and water transportation, sightseeing excursions, and cruise/hotel accommodations that the Company purchases or reserves from various suppliers (collectively, “Suppliers”). The Company does not own or operate any of these Suppliers. The Suppliers providing travel services for the Company’s tour programs are independent contractors, and are not agents or employees of the Company. As such, the Company is not responsible for any negligent or willful act or failure to act of any supplier or of any third party. Some tours include visits to shops and merchants. The Company is not responsible for any purchases you make during your trip, whether that merchant is part of the scheduled itinerary or not. By utilizing the travel services of the Suppliers, you agree that you will look to such Suppliers for any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither the Company nor any representative of the Company shall be liable.
Without limitation, the Company is not responsible for any injury, loss, or damage to person or property, death, delay, or inconvenience in connection with the provision of, or failure to provide, any goods or services occasioned by or resulting from—but not limited to—acts of God or force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations (except as expressly set forth herein), mechanical or other failure of airplanes or other means of transportation or for the failure of any transportation mechanism to arrive or depart on time, sanitation problems, lack of medical care, or for any other cause beyond the direct control of the Company.
To the extent that the Company is involved in booking air transportation for you, the Company acts as an agent of the air carrier and not as your agent. For all other purposes, the Company does not act as an agent for any party whatsoever.
The Company reserves the right to modify itineraries and substitute hotels and accommodations. Included features may not be available for all departures.